Red Flags and Scams to Avoid When Hiring a Moving Company

Hiring a moving company should bring peace of mind, not stress. Unfortunately, not all movers operate ethically. To help you avoid dishonest practices, A to Z Moving and Storage brings some common red flags and scams to watch out for when choosing a moving company:

1. Too Many 5-Star Reviews with No Detail
   If a company has an overwhelming number of perfect reviews—especially ones with little or no explanation—be cautious. Some companies post fake reviews to boost their image. Always check independent sites like the BBB and look for hard-to-find negative reviews before making a decision.
2. A High Deposit
   Most reputable moving companies won’t require more than a 20% deposit. If you’re being asked to pay significantly more upfront, question it. That’s a red flag.
3. Bait-and-Switch Pricing
   Beware of promises to beat any competitor’s price. If the price is dramatically lower than others, ask what’s missing. Often, that low quote won’t include essential services, and you’ll pay for them later.
4. Cubic Foot Estimates
   Long-distance moves are generally priced by weight and distance. If a mover gives you an estimate based on cubic footage, that could be illegal depending on your state. Check your local regulations.
5. Hiring a Moving Broker
   Not all brokers are bad, but many use high-pressure sales tactics and add unnecessary costs. If you use a broker, know that your final price may be higher. Always research them carefully.
6. No Company Information
   If you can’t easily find a company’s phone number, physical address, email, or proof of insurance, move on. Transparency is essential when trusting someone with your belongings.
7. No Written Estimate
   Verbal quotes are a huge red flag. Scammers often lure customers with low quotes, then raise the price once your items are loaded. Always get a detailed, written estimate before committing.
8. Spurious Extra Charges
   Watch out for surprise fees—like stair charges, heavy item handling, or disassembly fees. Reputable movers disclose these upfront or include them in the flat or hourly rate.

Stay alert, ask questions, and trust your instincts. A little research goes a long way in avoiding moving scams and making sure a reputable, licensed team handles your move.